Delivery Policy

At Rosa, we strive to ensure same-day delivery, working efficiently to achieve this.

• Orders for same-day delivery are accepted until 9:30 PM.
• We attempt to contact the recipient multiple times, and if there is no response by 9:30 PM, the delivery will be postponed to the next day.
• Standard delivery is based on the courier's route and the scheduling of customers according to the delivery schedule.
• For express delivery, the order will be delivered within 60 to 90 minutes.
• Currently, delivery services are only available within the Riyadh area, and we are working on expanding to other regions soon.
• If you wish to deliver multiple bouquets to different recipients, please place a separate order for each recipient.

In case the recipient refuses the gift or if delivery is not possible.

• If the gift is refused by the recipient or if delivery cannot be made, unfortunately, we cannot accept a return of the order.
• You can provide us with an alternative recipient's number within 48 hours, and if not provided, the order will be delivered directly to the buyer.